Last updated: January 2026 — bd12 Privacy Policy has been reviewed and updated
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Privacy Policy

Bd12 Privacy Policy – We are committed to protecting your information

Here you will find full details of how your personal data is collected, stored, and protected at bd12. Your privacy is our highest priority.

January 2026
Adherence to international standards
SSL encrypted
Published in Bengali

Table of Contents

Important: This Privacy Policy applies to both the bd12 website and mobile app. By using our services, you agree to this policy.

1. Introduction

Bd12 is an internationally licensed online gaming platform. We believe protecting your personal information and privacy is our core responsibility. This Privacy Policy explains how bd12 collects your personal data, the purposes for which it is used, and how it is kept secure.

This document has been prepared in compliance with international data protection laws and best practices. We never sell your data to third parties or share it without your consent.

Please read this Privacy Policy carefully before using bd12's services. If you have any questions, feel free to reach out to our support team.

2. What Data We Collect

Bd12 collects various types of information from you that are necessary to provide our services. The types of data collected and their purposes are outlined below:

Data Type Example When collected
Identity information Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email, address At registration and during communications
Financial information BKash/Nagad number, transaction history During deposits and withdrawals
Technical Information IP address, device information, browser Automatically when you visit the site
Gaming Information Bet history & win/loss records During gameplay
Cookies & Tracking Session ID, preference settings While browsing the site
We never collect: Your bank PIN, password, or full payment card number. If anyone asks for this information, it may be a scam.

3. Why we collect your information

Bd12 collects your data only for legitimate and necessary purposes. We never collect information beyond what is required. The main reasons for data collection are:

  • Account creation and management: To complete the registration process and keep your account active.
  • Age and identity verification (KYC): To meet legal obligations and prevent access by minors.
  • Payment processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve any issues you face, quickly and efficiently.
  • Security & Fraud Prevention: To detect and prevent illegal activity.
  • To ensure responsible gaming: To identify signs of addiction or problem gambling and provide timely support.
  • Fulfilling legal obligations: To comply with regulatory authority guidelines.

4. How Your Data Is Used

Bd12 uses the data collected for the purposes listed below. In each case, we follow a minimum-data policy, using only what is strictly necessary:

Service improvement:

  • To personalise your gaming experience
  • To show you relevant bonuses and offers
  • To resolve technical issues on the platform
  • To improve new features and games

To reach us:

  • To send you important account-related notifications
  • To confirm and verify transactions
  • To send you promotional messages with your consent
  • To respond to support tickets

On security:

  • To detect suspicious logins or transactions
  • For anti-money laundering purposes
  • To prevent the operation of multiple accounts
Marketing communications: You can opt out of our marketing messages at any time. Click the Unsubscribe link in any email or contact us at support@bd12.ws.

5. Cookie Policy

The bd12 website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your browsing experience.

Cookie types:

  • Essential Cookies: For login sessions and site security — the site cannot function without these.
  • Functional Cookies: To remember your preferred language, theme, and other settings.
  • Analytics Cookies: To collect site usage statistics — fully anonymized.
  • Marketing Cookies: To show relevant promotions — with your consent.

You can disable all non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain site features.

6. Data Sharing

Bd12 does not sell your personal data. However, it may be shared with specific third parties in the following limited circumstances:

  • Payment providers: For payment processing via bKash, Nagad, Rocket, and others — only the information necessary to complete the transaction.
  • Identity verification agencies: Licensed verification service providers for completing the KYC process.
  • Law enforcement agencies: Where required by a court order or other legal obligation.
  • Regulatory authority: In compliance with gaming licensing authority guidelines.
  • Technology service providers: Cloud storage and cybersecurity partners — under strict confidentiality agreements.
Third-party responsibilities: Every third party we work with is contractually bound to uphold bd12's privacy standards. They may not use your data for their own purposes.

7. Data Retention & Security

Bd12 uses industry-leading technology to keep your data secure. Our security measures include:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Secure server: Our servers are hosted in internationally certified data centers.
  • Regular security audits: Regular audits are conducted by independent third-party experts.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Staff training: All staff are trained on and bound by our Privacy Policy.

How long your data is retained:

  • For as long as your account is active: all data associated with active accounts.
  • 5 years after account closure: for legal and regulatory requirements.
  • Transaction records: minimum 7 years in accordance with AML guidelines.
  • Support communications: up to 3 years.

8. Your Rights

As a bd12 user, you have important rights regarding your own personal data. We fully respect all of these rights:

Right to Access You can find out exactly what information we hold about you.
Right to rectification You can update any incorrect or outdated information.
Right to Erasure You can request deletion of your data under certain conditions.
Right to Restrict Processing You can request that we restrict how your data is used in certain circumstances.
Right to Data Portability You can download a copy of your data.
Right to Object You can opt out of marketing communications.

To exercise any of these rights, email us at support@bd12.ws. We aim to respond within 30 business days.

9. Children's Privacy

Bd12 is strictly an adults-only (18+) service. We do not knowingly collect personal information from anyone under the age of 18.

  • Age is verified at the point of registration.
  • If there is any doubt, identity documents may be requested for additional verification.
  • Any account found to belong to a minor is closed immediately.
  • Any personal data collected from a minor by mistake is promptly deleted.

If you believe a child or someone you know is using bd12, please notify us immediately.

10. Policy Changes

Bd12 may update this Privacy Policy as needed. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, you will be notified via your registered mobile number or email.
  • Continued use of the service after any changes constitutes acceptance of the updated policy.

We can provide previous versions of the Privacy Policy upon request.

11. Contact

For any questions, complaints, or requests regarding this Privacy Policy, please contact us:

  • Email: support@bd12.ws
  • Response time: Within 24–72 hours
  • Language: Support is available in both Bengali and English
Quick resolution: For urgent privacy matters, reach us directly via live chat. Our Bengali-speaking support team is available 24/7.

What Makes bd12's Privacy Policy Different

We don't just make promises — every measure to protect your privacy is put into real practice

End-to-end encryption

All your data is protected with 256-bit SSL/TLS encryption. Bank-grade security measures are in place.

Data is never sold

Bd12 never sells your personal information to advertisers or third parties. That is our core commitment.

Transparency in Bengali

Our Privacy Policy is written in plain, straightforward language. No legal jargon — what it says is what we follow.

Your Controls

View, update, or request deletion of your data at any time from your account settings.

Regular security audits

Independent cybersecurity experts regularly audit our systems to ensure your data remains protected at all times.

24/7 Privacy Support

For any privacy-related questions, our Bengali-speaking support team is available 24/7, seven days a week.

Enjoy a safe and trusted gaming experience

Your data is fully protected at bd12. Register now and join a gaming platform built to international security standards.

Register now Log In
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